Shipping policy

Shipping Policy

Order Processing

All products are made-to-order or sold through pre-order campaigns. As a result, please note that processing times will vary depending on the specific product and production schedule.

Estimated production and shipping timelines will be provided at the time of purchase. These estimates are not guarantees, but we make every effort to ship orders as promptly as possible.

Shipping Methods & Delivery

Once your order has been produced, it will be shipped via the carrier and method selected at checkout. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Delivery times vary by location and are subject to the policies and performance of the chosen shipping carrier. We are not responsible for delays caused by the carrier, customs processing, or other factors beyond our control.

Shipping Rates

Shipping costs are calculated at checkout based on your delivery address and selected shipping method. Any applicable taxes, duties, or import fees are the responsibility of the recipient.

Address Accuracy

Please ensure that all shipping information is accurate at the time of purchase. We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses.

Lost or Damaged Shipments

If your order arrives damaged or does not arrive within a reasonable timeframe after shipment, please contact us at [your contact info] within 7 days of the expected delivery date. We will assist in filing a claim with the carrier where appropriate.